2022 Conference Programme

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4 ways tech leaders can transform employee experience and build a competitive advantage

13 Oct 2022
Digital Transformation Stage
4 ways tech leaders can transform employee experience and build a competitive advantage
As organizations continue to define their future of work strategy, they look for a strategic business partner in IT to deliver reliable, predictable, and responsive services and operations. In this digital-first business environment, technology plays an important role in employee engagement as employees’ expectations for smart, automated, easy-to-use technology are on the rise. According to the Freshservice Benchmark Report 2022 (FBR 2022), intelligent technologies like chatbots, Virtual Agents not only improve CSAT and help agents resolve faster, but can also deflect upto 59% of incoming tickets.
 
In this session, we talk about:
• Why employee experience (EX) matters in the new normal
• Redefining employee experience through workplace technology
• Key insights from our FBR 2022
Speakers
Kok Mun Liew, Regional Sales Director - Freshworks

Sponsors

Diamond Sponsors

  • Huawei
  • Lenovo

Platinum Sponsors

  • AMD Xilinx
  • DigitalRealty
  • Naver Cloud
  • Seagate
  • Threatlocker

VIP Lounge Sponsor

  • Telin
  • NeutraDC

Theatre Sponsors

  • GitLab
  • Cohesity
  • Twilio

Gold Sponsors

  • AvePoint
  • Accrets
  • ACA
  • Aiven
  • BMC
  • CATO
  • Poly

Gold Sponsors

  • ChinaMobile
  • Datto
  • Equinix
  • Hitachi

Gold Sponsors

  • IronMountain
  • Jetbrains
  • Manage Engine
  • Netpluz
  • OVHCloud

 

Gold Sponsors

  • Pagerduty
  • Sourced Group
  • Snyk
  • Tencent Cloud
  • Toku

 

Gold Sponsors

  • ViewQwest
  • Vmware
  • World Wide Technology
  • Zoho
  • CMC-APAC

Silver Sponsors

  • CircleCI
  • CITIC Telecom
  • Cloudcover
  • Cohesity
  • Crayon
  • Devo
  • OneQode
  • Tricentis

Silver Sponsors

  • CloudMile
  • Expero
  • MongoDB
  • Princeton DG

 

Silver Sponsors

  • GoTo
  • New Relic
  • Synology
  • Freshworks
  • Intersystems
  • Mend
  • Motherson
  • ParkPlace
  • Deutsche Telekom

Silver Sponsors

  • Newtech Technology
  • Rubrik
  • Solace
  • Yugabyte

Bronze Sponsors

  • Aveva
  • Cloud Kinetics
  • eCloudValley
  • iZeno
  • OCA
  • 24x7 Geeks Solutions Pvt Ltd

Bronze Sponsors

  • iTech
  • Just After Midnight
  • Parasoft
  • Randoli
  • Xtremax
  • Yeeflow

Exhibitors

  • Cloudian
  • Cybozu
  • Evvo
  • IASA
  • Impress
  • SimplerCloud
  • Skylab
  • TMAX

Exhibitors

  • LuxConnect
  • Mlytics
  • QNAP

Exhibitors

  • Namu
  • SendQuick

Partners

Knowledge Partner

  • BICSI

News Distribution Partner

  • ACN Newswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2
  • Frost & Sullivan

Event Partners

  • AiSP
  • Arc Advisory
  • Asia Cloud Computing Association (ACCA)
  • Asosiasi Cloud Computing Indonesia
  • Finetech Assosciation of Hong Kong
  • Accelerating Asia
  • co-creation lab
  • Best Practice of eCommerce
  • BigDataX
  • CMO Council
  • CSCIS
  • ISACA
  • La French Tech
  • Practical DevSecOps
  • Digital Advertising Association Thailand (DAAT)
  • DevOps Institute
  • Singapore Chamber of E-Commerce
  • Smart Asia India
  • Forrester

Event Partners

  • IASA
  • IPI Singapore
  • itSMF
  • IFMA Singapore
  • European Data Centre Association
  • Plug And Play
  • KinerjaBisa
  • Logistics & Supply Chain Management Society
  • Michael Page
  • NexChange
  • SG Tech
  • ASME
  • Singapore Cyber Security Consortium (SGCSC)
  • Structure Research
  • General Assembly
  • Open Connectivity Foundation
  • GS1
  • CHIME

Media Partners

  • ACN Newswire
  • Media 7
  • APAC CIO Outlook
  • APSM ASEAN
  • Asia Blockchain Review
  • Australian Cybersecurity Magazine
  • Australian Security Magazine
  • eFinancialcareers
  • SearchCIO
  • AI Time Journal
  • 万瑞布线网
  • Disruptive Tech Asean
  • Fintech Finance
  • PR Newswire

Media Partners

  • CryptoNewsZ
  • Heaptalk
  • Bizclick Media
  • Cyber Security ASEAN
  • CMO Asia
  • Enterprise Security
  • Chief IT
  • CIO Advisor APAC
  • Asia Content News
  • Cross Border Magazine
  • Data Storage ASEAN
  • e27
  • Cybersec Asia
  • ComputerWeekly
  • GovTech Sea

Media Partners

  • Silicon India
  • Gigabit
  • Jumpstart Media
  • My Security Media
  • Digicon Asia
  • FutureIoT
  • Frontier
  • Tech Wire Asia
  • TechTarget
  • Telecom Era
  • Payment & Cards Network
  • FutureCFO
  • Retail CIO Outlook
  • Supply Chain Brain
  • Supply Chain Digital
  • MarketingOps
  • FutureCIO
  • VM Blog

Official Partner Hotel

  • Marina Bay Sands