2024 Conference Programme

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Augmenting Patient’s Interaction with Healthcare Workers by Conversational AI

09 Oct 2024
Minds & Machines: AI in Tomorrow’s Workplace Theatre

This session will discuss the transformative potential of AI-powered chatbots in healthcare. These chatbots serve as invaluable tools by enhancing patient education and engagement through personalized and timely information delivery. By integrating seamlessly with electronic health records, they not only streamline patient care but also reduce healthcare costs and improve outcomes. Moreover, chatbots are trained to efficiently handle common queries and even triage urgent cases, thereby enhancing overall patient satisfaction and fostering trust in healthcare providers. Join our expert speaker to explore how these innovations are reshaping the future of healthcare delivery.

Speakers
Dr Gary Ang Yee, Consultant - National Healthcare Group

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