Tyme is building serial digital banks for emerging markets by harnessing the power of technology. TymeX is Tyme Group’s technology engine powering our banks around the world, enabling our banks to be built and scaled rapidly across the globe. Trusted by more than 13 million customers worldwide, we are committed to providing future-ready and trustworthy digital banks to our customers. A tech business strategy is only as good as the people behind it.
We aim to share how we iterated on our engineering practices to address our cloud-native journey while serving multicountries, and the scaling challenges that come with it in the Event, detailed as below:

Being Cloud Native: We choose the best for each cloud service provider per stack, including:

• Datadog - Observability
• AWS – Our Global Cloud services
• Mambu - GL
• Databrick - Data platform
• Actimize – AML & Fraud
• Pega -  Customer engagement & operations

There are ultra-scalable services, helping to bring our tech stacks to a new bank and reduce the time to reinvent the wheel. They also have a premium plan and a large community to unblock technical problems and support us in opperating our banking platform.

We migrated 99% of our legacy system to Native Cloud via TymePipeline:

• IaC with AWS CloudFormation
• CI/CD with AWS Developer tool: AWS CodeBuild, CodePipeline, CodeDeploy
• Containerization with AWS ECS Fargate

Multi-X as a Service Model (XaaS)
To adopt the multi-country strategy, we provided self-managed services capability, and the feature team used those services to build their products without waiting for platform team support, allowing them to focus on delivering their work.

• Enable the Feature teams to focus on delivery
• Build and operate standardization
• Embed a learning culture
• Measure metrics to sort the feedback loop 

Key result:

• Empower feature team to focus on fast delivery to customers and reduce the waiting from downtime to 40% for end-to-end deployment time.
• Reduced the effort for systems maintenance and operation while constantly keeping the scalability, high availability, and resilience of our banking platform.