It’s a simple fact of software life. Not all applications start life as mission-critical; but, much like our own process of human evolution, at some point in their lifecycle, they evolve to become more fundamental to the core operations and central workflows that an organisation needs in order to survive.

Initially, many software applications may be created on the basis of an initial deployment rationale for some lower-level functional procedure, perhaps for a specific line of business, or some other more comparatively lesser task.

But, in time, due to market shifts and a range of other factors, those initially quite basic apps start to become mission-critical. So we need to be able to evolve applications that started life differently if we are to ensure security and scalability.

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Organisations with critical digital transformation goals and limited budgets may already have the tools they need to meet those goals Companies are taking a hard look at where technology investments are being allocated right now. Many IT leaders have been tasked with cutting costs and maximising ROI while budgets are tight and the macroeconomic environment... Read More

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Service Request Automation (SRA) can save your IT department time and your organisation money.

Whether it’s request fulfilment, incident ticket resolution, virtual machine provisioning, user access requests or anything else raised in the service desk – it’s never been easier to improve efficiency by automating these repetitive IT tasks.

It’s not just efficiency either, IT staff can become infinitely more productive when such activities are resolved automatically. They can focus on the important, business-critical tasks like service improvement activities and end-user resolution.

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The past few months have been challenging for businesses around the globe, as each industry was required to make significant changes to their daily operations very quickly. And, although some workers have started going back to the office, remote work is here to stay for the foreseeable future as most offices will be operating at reduced capacity.

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Technology will be a critical enabler for businesses to run smoothly and to drive continued value in the future. However, top management, including the board, will have to find the balance between positioning their business for growth and innovation, while also remaining cost-efficient in the current climate. A lot of the weight is on the shoulders of the CIO. But where should they start?

The post Laggard or leader? The CIO’s mission post-pandemic appeared first on Techerati.

When it comes to informed opinion, the IT world is blessed (some would say cursed) with a surfeit of riches. Go looking for the latest trends in any area of technology and you’ll find hundreds, if not thousands, of surveys on everything from digital transformation, data analytics and AI to more mundane issues such as the best laptops and mobiles to buy.

In fact there’s so much choice that decision makers rarely have time to look past the attention grabbing stats, clearly aimed at making these reports stand out from the crowd. Which is a real shame as, all too often, there’s a lot of other useful data tucked away behind the headline-grabbing numbers; data that can be of real practical value when it comes to deciding what trends, if any, to follow.

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