David Ridge is Principal Solutions Consultant for PagerDuty in the Asia Pacific & Japan r.egion. He has been with PagerDuty since 2018 and was one of the first on the ground in region. David is passionate about solving complex problems for customers and driving operational maturity across organisations. David has a background in Solution Architecture, Automation, and Software Development and prior to PagerDuty has worked in the Automation and Customer Service solutions space.