Director, Customer Experiences, Frost & Sullivan
Krishna heads Frost & Sullivan's Connected Work, Customer Experience Research in the Asia-Pacific region. He oversees a team of analysts across Asia-Pacific tracking and analyzing regional market trends and competitive developments in these focus areas. Based in Singapore, Krishna has spent more than 15 years in ICT research and consulting. His experience includes supporting technology vendors and service providers in addressing key strategic issues. Previously Krishna led Telecoms Research in the Consumer and Business Communication service segment for APAC. A frequent contributor to business and trade publications, Krishna has been quoted in leading media such as Channel News Asia, BBC, BusinessWeek Telecom Asia, Singapore Business Times, Business Standard, The Straits Times, and Malaysian Business.