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05 Oct 2018

sendQuick.io now provides omnichannel messaging in cloud

Singapore – October 3, 2018 – TalariaX, one of the leading industry players in enterprise mobile messaging solutions, announced the launch of sendquick.io, a cloud-based platform connecting an organisation’s applications and network systems to all popular instant messaging and collaboration channels using a single API. Companies can offload their messaging workflow to sendquick.io to focus on delivering outstanding customer support and engagement experience from a single unified user interface.  

Using sendQuick’s omnichannel messaging capabilities, companies can connect with customers in real-time via social messengers such as WhatsApp, Facebook Messenger, WeChat, Viber LINE, Telegram and Collaboration Tool such as Slack, Microsoft Teams, Cisco WebEx.

The sendQuick.io platform has a single and unified API that allows a company to integrate all their applications and systems seamlessly with send- Quick.io platform. Companies can view and manage all chat channels on a unified interface. The platform also allows a company to configure any number of social messengers or collaboration tools as they deem fit in line with the growing customer expectations.

Some of the benefits of sendQuick.io are:

1. Message Archival

Irrespective of the social messenger or collaboration tool, all messages are logged on the sednQuick.io platform with a timestamp

 

2. Data Access

sendQuick.io is accessible on via any browser on any device ensuring no customer messages are missed

 

3. Unified API

The cloud platform has a single API integration with the social messengers and collaboration tools making it less susceptible to network threats and risks

 

4. Customer Profiles

Once you register your business account with the social platform, the customer profiles come in-built with the API provided for integration by these social platforms

 

5. Broadcast Messaging

Send notifications, alerts, and reminders instantly to your customers about your latest promotions, transactions, and updates

 

6. Different Messaging Packages

sendquick.io provides integration with a variety of instant messengers and collaboration tools. The platform offers two types of messaging push: Monthly Activated Users (MAU) and/or Broadcast messages

 

TalariaX develops and provides enterprise messaging solutions to over 1500 corporations, many of them being Fortune 500. The sendQuick range of solutions by TalariaX is proven to improve workflow and productivity.

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